Difficult conversations become productive exchanges
Issues get addressed early, before they become crises.
Organisational development · Kigali · Since 2021
The organisation changed faster than its people practices did.
Intego Academy is hired after an acquisition, through fast growth, or when strategy is clear at the top and nowhere else.
Every engagement starts with a diagnostic
The Intego Scan identifies where your people practices lag your growth.
Request the Scan35+companies served
900+managers and supervisors trained
100+modules developed
2021founded in Kigali
Outcomes
What becomes normal in your organisation
Change initiatives succeed consistently
New approaches gain acceptance without the usual resistance.
Cross-departmental collaboration happens naturally
Teams that previously competed now coordinate.
Approach
How we work
The sequence is fixed. The module set inside it is not.
-
Diagnose
Entry pointThe Intego Scan identifies where the organisation's people practices lag its growth. Every engagement starts here.
-
Design
Scan results select the modules. The program is built around the client, not off the shelf.
-
Deliver
Expert-led sessions in half-day or full-day formats, blending modules with structured team exercises.
-
Assess
A post-session organisational assessment measures what changed.
Programs
Assembled from the catalogue, selected by the Scan
Three module families. What a program draws from them depends on what the Scan finds.
Personal development
How managers handle themselves and each other. Self-awareness and empathy, conflict resolved rather than avoided, informed decisions in complex situations, accountability with expectations people can see, and change that gets accepted rather than resisted.
Technical skills
Where regulation and technology meet the way people already work. Data protection, ESG, consumer protection in financial services, and a hands-on session on using AI deliberately in leadership and operations.
Sales and communication
Two tracks that run as sequences rather than single sessions: customer-centric sales and marketing, and strategic communication and narrative leadership.
Two formats
- Half day
- 3 modules, 5 hours.
- Designed for teams of 15 to 25
- Structured team exercises
- Post-session organisational assessment
- Full day
- 5 modules, 8 hours.
- Designed for teams of 15 to 25
- Structured team exercises
- Post-session organisational assessment
Protocol and diplomatic practice
A specialist practice within Intego Academy
Protocol and organisational development sessions for diplomatic missions and international institutions in Kigali, where discretion, precision, and cultural fluency are the working standard.
The highest-rated work we do, and the most exacting.
- 9.2 NPS on diplomatic protocol work. Client-reported, collected post-session.
- Two missions delivered
- An annual standing commitment booked
Proof
What clients report
Ten documented engagements, 8 to 105 people in one room.
- 8.5
- average NPS across engagements
- 100%
- of clients would recommend
- 40%
- engage twice or more
- 9.2
- NPS on diplomatic protocol work
Client-reported, collected post-session.
Start with the Scan, not a proposal
The Scan identifies which modules fit the organisation's current situation, and its output feeds directly into program design. It is the entry point, not an upsell.
The workshop helped refine our growth direction, identify capability gaps, and reinforce teamwork.
The retreat strengthened cohesion and highlighted future priorities in leadership and communication.
The retreat restored morale, strengthened trust, and improved alignment with our vision.
Fit
When this work pays off
-
A team of 15 or more
Enough people in the room for group dynamics to surface and shift.
-
The sponsor attends
The leader who commissioned the work is in the session, not observing from a distance.
-
A real problem is named
The engagement targets an identified organisational issue, not a calendar slot.
-
Follow-up is planned
The post-session assessment is scheduled before the workshop starts.
Where these hold, the work compounds. Where they don't, we say so before you spend.
Every engagement includes a post-session organisational assessment, scheduled before the workshop starts. What changed is measured rather than asserted.
Questions
Before you get in touch
We have run leadership training before and nothing stuck. What is different here?
The work starts with a diagnostic rather than a catalogue. The Intego Scan identifies where your people practices lag your growth, and its output selects the modules — so the program is built around the client, not off the shelf.
What happens afterwards matters as much. A post-session organisational assessment measures what changed, and it is scheduled before the workshop starts. Four conditions decide whether any of it holds, and where they don't hold, we say so before you spend.
How do we know it worked?
Assessment is the fourth step of the method, not an afterthought. A post-session organisational assessment measures what changed, and it is scheduled before the workshop starts.
Across engagements, clients report an average NPS of 8.5, 100% would recommend, and 40% engage twice or more. Those figures are client-reported and collected post-session.
Our team is smaller than 15.
A team of 15 or more is one of our four fit conditions — enough people in the room for group dynamics to surface and shift. Programs are designed for teams of 15 to 25.
Documented engagements have run from 8 to 105 people in one room. Start with the Scan and you will get a straight answer: where the conditions don't hold, we say so before you spend.
Who is actually in the room delivering this?
Sessions are expert-led, and they blend modules with structured team exercises rather than running as lectures.
One seat is not ours to fill. The sponsor attends — the leader who commissioned the work is in the session, not observing from a distance. For diplomatic missions and international institutions, delivery sits with the protocol practice, where discretion, precision, and cultural fluency are the working standard.
Half day or full day?
Half day is 3 modules across 5 hours. Full day is 5 modules across 8 hours. There are two formats and no others.
Both include structured team exercises and a post-session organisational assessment, and both are designed for teams of 15 to 25.
What languages do you deliver in?
English, French, or Kinyarwanda.
Start here
Request an Intego Scan
The Scan identifies where your people practices lag your growth, and its output selects the modules. Tell us what changed and we will take it from there.
- Phone
- +250 788 381 945
- info@intego.academy
- Office
-
Norrsken House Kigali
KN78, Kigali, Rwanda - Hours
- 09:00 – 17:00
- Delivery languages
- English, French, or Kinyarwanda